Delivery Channel

A customer's access point to a financial service provider, which can include low-tech points of access (e.g., farmer organizations, extension providers, ATMs, etc.) or high-tech points of access (e.g., mobile banking, digital wallets, SMS, etc.)

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Digital Financial Services

Providing Financial Solutions

Client Demand

Ecosystems for SHF finance

ECLOF-Kenya SDM Case Study: Key insights from ECLOF-Kenya CEO, Mary Munyiri, on her experience aligning smart business practices with social impact goals

Analysis: Key insights from ECLOF-Kenya CEO, Mary Munyiri, on her experience aligning smart business practices with social impact goals.

Skills for success: FSP perspectives on business development support for smallholder finance

Analysis: The eleventh blog in the Pulse series aims to outline key insights from a recent ISF survey on the growing ecosystem of Business Development Services (BDS) to help financial service providers (FSPs) better reach smallholders.

The business case of smallholder finance: Introducing the SDM Case Study Series

Analysis: Part 10 of the Pulse highlights a guest blog by IDH and the Lab, focusing on our research on sustainable business models.

Enabling environment and smallholder finance: A complex relationship

Analysis: Part 6 of the Pulse series highlights early learnings around the smallholder finance enabling environment and makes recommendations for future research.

Investing in smallholder farming: Six outgrower schemes that are getting it right

Report: In Africa, where agricultural production remains far below potential, companies are working with smallholder farmers to raise crop yields, open up new market opportunities, and strengthen rural economies. In a new case study, AgDevCo’s Smallholder Development Unit features six examples of outgrower schemes that are delivering results.

Measuring the performance of alternative delivery channels

Report: The MIX – with support from The MasterCard Foundation, UNCDF, and IFC – has published a new report on alternative delivery channels and their impact. The research from MIX also helped support the insights explored in The MasterCard Foundation's report on lessons learned from alternative delivery channels, which can be viewed here.

Alternative delivery channels for financial inclusion: opportunities and challenges in african banks and microfinance institutions 2016

Report: In their latest study, The Mastercard Foundation shares emerging lessons learned using alternative delivery channels for financial inclusion.

Learning Brief 1: The business case for digitally-enabled smallholder finance

Analysis: Our learning brief explores the role of digital approaches (across the lending value chain) in making it possible to profitably serve the smallholder market at scale. What do the digital journeys of financial service providers entail? What results are FSPs seeing and what challenges do they face?

Lending a hand: How direct-to-farmer finance providers reach smallholders

Analysis: Direct-to-farmer finance is one channel of reaching smallholder farmers, but it can be challenging for banks not already serving those customer segments.

Hitting the road to reach rural clients

Community: Opportunity International blog post in 2012 on its use of mobile banking vans.

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