Client Voice

Posts about gathering, understanding, and responding to the input of farmers and other rural clients.  This can range from human-centered design of financial solutions to farmer voice in participatory evaluation approaches to rapid feedback loops and efforts to measure client satisfaction.

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Analysis: Andre Proctor, Keystone Accountability's Programme Services Director, describes Keystone's Feedback Commons and how its pilot program has impacted banana farmers in Kenya.

Client Voice

Posts about gathering, understanding, and responding to the input of farmers and other rural clients.  This can range from human-centered design of financial solutions to farmer voice in participatory evaluation approaches to rapid feedback loops and efforts to measure client satisfaction.