Client Demand

Three smallholder clients on a bench
Building the demand side of the RAF market requires segmenting clients, understanding their needs and preferences, and providing effective non-financial services to build their capacity to effectively use financial solutions.  This primary topic area includes sub-topics like client voice, uptake and usage, human centered design, and farmer technical assistance.

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Report: In a market analysis for AGRA, Dalberg sheds light on the financial sector’s service of smallholders in Kenya, Tanzania, and Ghana, and identifies opportunities for progressive partnerships between formal and non-formal financial service providers, including value chain actors. The analysis also looks at the role of ICT solutions to increase impact. AGRA is a Learning Lab partner, committed to sharing knowledge that will build the industry.
Report: In partnership with the Initiative for Smallholder Finance, we at the Rural and Agricultural Finance Learning Lab are excited to announce the release of our newest landmark study, Inflection Point: Unlocking growth in the era of farmer finance.
Report: Root Capital releases a new learning report on financing farm renovation. This report explains how a blend of capital can help build resilience against a dwindling supply and rising demand in commodities such as coffee, cacao, and tea.
HCD field exercise
Tool: Dalberg Design's Ravi Chhatpar identifies a mini treasure trove of HCD tools and resources, from personas and journeys to ideation and prototyping.
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Speaker presentations posted from the Learning Lab's first public convening on client voice...

Report: Root Capital's December issue brief, Investing in Resilience: A Shared Value Approach to Agricultural Extension, focuses on scaling climate-smart practices through agricultural extension services.
Report: This white paper from Mercy Corps' AgriFin Accelerate program explores the major findings of a 2015 ecosystem study of digital financial and non-financial services for smallholders in Kenya.
Analysis: Dalberg's Christabell Makokha provides a preview of Kenya ecosystem findings from an upcoming Mercycorps AgriFin Accelerate white paper.
Community: AGRA demonstrates that providing farmers with access to inputs and advisory services bolsters the market of quality seed and fertilizers.
Analysis: Andre Proctor, Keystone Accountability's Programme Services Director, describes Keystone's Feedback Commons and how its pilot program has impacted banana farmers in Kenya.
Media: An interactive playbook from ISF discusses how innovation can help direct-to-farmer finance providers better serve farmers by addressing the challenges associated with direct-to-farmer lending.
Analysis: The ninth briefing note in a series from the Initiative for Smallholder Finance is a case study of a TechnoServe project aiming to increase incomes of smallholder coffee farmers in East Africa.

Client Demand

Three smallholder clients on a bench
Building the demand side of the RAF market requires segmenting clients, understanding their needs and preferences, and providing effective non-financial services to build their capacity to effectively use financial solutions.  This primary topic area includes sub-topics like client voice, uptake and usage, human centered design, and farmer technical assistance.