Posts by CGAP

Analysis: Building Inclusive Payment Ecosystems in Tanzania and Ghana published by CGAP, offers insight into how Digital Financial Services (DFS) transformed the financial services ecosystem in Tanzania and Ghana.
Analysis: The Digitizing Agricultural Payments publication, jointly published by CGAP and the United Nations Capital Development Fund, highlights how The United Nations Mobile Money for the Poor (MM4P) and Kyagalanyi Coffee Limited (KCL) created a system to digitize payments to KCL’s 6,000 certified farmers, in Uganda.
Tool: CGAP recently published a Customer Experience Playbook to help FSPs increase uptake and usage among low-income customers. Although the CX Playbook is targeted at urban clients we think there are many valuable lessons that can be applied to rural communities as well.

Posts about CGAP

Header image
Analysis:

As part of the CGAP blog series, "Impact and Evidence in Financial Inclusion: Taking Stock", Emilio Hernandez explores a question the financial inclusion community is being forced to ask: financial inclusion for what?

Based on CGAP's review of...

Report: Major shifts and trends that have shaped the FSP market since the 'innovation inflection point', and a look into a new model for FSP segmentation.
MCF Huxta
Analysis: A look into our new 'transition pathways' view of smallholder household segments.
Analysis: Building Inclusive Payment Ecosystems in Tanzania and Ghana published by CGAP, offers insight into how Digital Financial Services (DFS) transformed the financial services ecosystem in Tanzania and Ghana.
Analysis: The Digitizing Agricultural Payments publication, jointly published by CGAP and the United Nations Capital Development Fund, highlights how The United Nations Mobile Money for the Poor (MM4P) and Kyagalanyi Coffee Limited (KCL) created a system to digitize payments to KCL’s 6,000 certified farmers, in Uganda.