New IIF and CFI Accion report explores how commercial banks are influencing financial inclusion in emerging markets

Published on

July 12, 2016

IIF and CFI Accion’s recently published report, “The Business of Financial Inclusion: Insights from Banks in Emerging Markets” digs into commercial banks and the role of digital technology in the emerging market, a concept the Lab is currently looking into for the RAF space.

When we think about financial inclusion in emerging markets we often think of it in terms of innovative new start-ups leading the way. However, commercial banks are also innovating to serve customers that have traditionally been excluded. This report relies on in-depth interviews with 24 national, regional, and global banks to examine the role that commercial banks are playing in expanding financial inclusions to high-risk clients.


Read CFI Accion’s blog for a brief summary of the opportunities and barriers that commercial banks face in driving financial inclusion in emerging markets. To dig deeper into regional specific examples and to learn more about these organizations’ business strategies and how they are leveraging technology and partnerships to enable inclusion, download the full report

Credit: 
IIF and CFI Accion

About the Author(s)

Producer of highlighted study

The Institute of International Finance is the global association of the financial industry, with close to 500 members from 70 countries. Its mission is to support the financial industry in the prudent management of risks; to develop sound industry practices; and to advocate for regulatory, financial and economic policies that are in the broad interests of its members and foster global financial stability and sustainable economic growth. IIF members include commercial and investment banks, asset managers, insurance companies, sovereign wealth funds, hedge funds, central banks and development banks.

Producer of highlighted study

The Center for Financial Inclusion at Accion (CFI) is an action-oriented think tank working toward full global financial inclusion. Constructing a financial inclusion sector that reaches everyone with quality services will require the combined efforts of many actors. CFI contributes to full inclusion by collaborating with sector participants to tackle challenges beyond the scope of any one actor, using tools that include research, convening, capacity building, and communications.

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