Alternative delivery channels for financial inclusion: opportunities and challenges in african banks and microfinance institutions 2016

Published on

April 12, 2017

In their latest study, The Mastercard Foundation shares emerging lessons learned using alternative delivery channels for financial inclusion. 

[Download the full report] 

Financial inclusion rates in Africa are among the lowest in the world. Providing secure, affordable, and easy-to-use financial products and services for people living in poverty in Africa is a challenge for many financial service providers. Yet some have forged ahead, using alternative delivery channels (ADCs) to expand their presence, garner new clients, and improve the daily lives of disadvantaged people. This report demonstrates what these pioneer organizations have learned about the effectiveness and impact of alternate delivery channels, and what that might mean for the goal of Universal Financial Inclusion by 2020.

About the Author(s)

MCF logo
Producer of highlighted study

The Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. All people, no matter their starting point in life, should have an equal chance to succeed. MCF believes that with access to education, financial services, and skills training, people can have that chance. The foundation focuses on helping economically disadvantaged young people in Sub-Saharan Africa find opportunities to move themselves, their families and their communities out of poverty to a better life.

Would you recommend this content to a peer?